DriveON Onboarding Q&A
Q1: I am a current light duty/passenger MVIS facility. What will I need when I apply to the DriveON program?
A1: You will be able to apply to DriveON through the DriveON portal www.driveonportal.com on September 3, 2024. Information regarding the onboarding process can be found in the Program Enrolment Package on the DriveON portal. You can access the guide here at www.driveonportal.com.
Q2: I am a current MVIS facility that only conducts light-duty/passenger vehicle inspections. When do I need to onboard into the DriveON program by?
A2: The current MVIS program will end on December 31, 2024. MVIS facilities will no longer be authorized by the ministry to perform these types of inspections under the MVIS program as of December 31, 2024. It is strongly recommended to complete enrolment and equipment purchase prior to November 1, 2024, to allow for your application to be processed and equipment shipped in time.
Q3: How do I apply for my complimentary inspection tablet?
A3: Once an MVIS facility has completed their application to DriveON through the DriveON portal, tablet savings will be applied automatically to their equipment purchase order. No additional action will be required by the MVIS facility during the application process.
Q4: Am I able to purchase another tablet in addition to my complimentary one?
A4: Yes, MVIS facilities joining DriveON can purchase multiple tablets based on their operational needs. Additional tablets can be purchased individually or as part of additional packages. Facilities should be aware that the sale of all DriveON equipment is final and non-refundable.
Q5: I own an MVIS facility that performs safety inspections with two MVIS numbers. Do I get a free tablet for each MVIS number?
A5: Yes. One complimentary tablet will be provided for each MVIS ID number per VIC application.
Q6: When can my technicians register with DriveON?
A6: Technicians can begin the registration process on the portal now at www.driveonportal.com. Once they have created their username and password, they can then start the mandatory online training available on the portal, which is free of charge and available 24/7. This can be done independent of the Vehicle Inspection Centre application process.
Q7: I am a current MVIS facility that only performs structural inspections. How will I know when I can apply to the DriveON program?
A7: The ministry will communicate onboarding dates for MVIS facilities that only perform structural inspections at a later date. In the meantime, these MVIS facilities planning to apply to the DriveON program should review the Program Enrolment Package found at www.driveonportal.com to begin collecting the necessary documents for their DriveON application.
Q8: I am a current VIC in the DriveON program that only performs emissions inspections. Am I eligible for a complimentary inspection tablet?
A8: No, only currently licensed MVIS facilities that are onboarded into DriveON by the required dates are eligible to receive one complimentary inspection tablet.
Q9: Can a current MVIS facility add emissions capability to their VIC?
A9: Yes, MVIS facilities can add emissions inspection capability to their VICs during onboarding. If a current MVI, would also like to conduct DriveON Emissions inspections, they can indicate that in their onboarding application. The vendor will get back to you on the equipment delivery date based on a first come first serve basis.
Q10: I am a current MVIS facility – what if I don’t want to join the DriveON program?
A10: MVIS facilities that only perform light duty/passenger vehicle inspections are encouraged to join the new DriveON program by December 31, 2024. After this date, no light-duty/passenger vehicle inspections can be performed under the MVIS program.
Q11: I am a current MVIS facility that performs heavy duty inspections. Can I still enroll in DriveON?
A11: Yes, heavy duty MIVS facilities can still enrol in DriveON. However, when enrolment opens to MVIS facilities that perform light duty/passenger vehicle inspections, they will be given priority.